WKU Police Cuts Investigation Time 40%

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Coreforce Case Study
WKU Police Cuts Complaint Investigation Time by 40% with CAD-Activated BodyWorn Cameras.

Western Kentucky University (WKU) Police serves a busy campus environment with a lean team of approximately 15 officers. Like many campus agences, WU Police operates under growing expectations for transparency, professionalism, and fast documentation. The department needed these Improvements without adding end-of-shift administrative work.

WKU needed a modern, low-burden approach to capturing clear evidence, resolving complaints quickly, and strengthening reports without slowing officers down in the field.

The challange

Before adopting Coreforce, WKU Police did not have a BodyWorn camera program or a digital evidence management system in place. That created a gap in documentation and incident review, especially when responding to complaints, confirming event details, and ensuring accurate reporting. With limited staffing, WKU needed a solution that would:
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• Support consistent video evidence capture during campus calls.
• Improve report accuracy and investigative clarity.
• Reduce risk from complaints, disputes, and conflicting narratives.
• Maintain accountability without adding administrative workload.
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The question became: How do you strengthen transparency and evidence handling without adding extra steps for ofticare?

The Solution

WKU Police Implemented Coreforce BodyWorn Cameras and Coreforce Digital Evidence Management System (DEMS) with CAD-activated recording and automatic uploads. This allowed the department to capture critical interactions hands-free, securely manage evidence, and streamline revlew without relying on officers to manually start recordings or remember end-of-shift uploads. That meant:

CAD-ACTIVATED RECORDING

Recordings start and stop automatically based on dispatch activity, so officers stay focused on the call, not the camera.

STREAMLINED OFFICER WORKFLOW

Automatic uploads reduce missed or delayed evidence transfer. This minimizes manual steps and end-of-shift burden.

VIDEO THAT SUPPORTS REPORT ACCURACY

Officers can reference footage while writing reports. This improves detail, sequence, and overall clarity.

TRUSTED EVIDENCE FOR COMPLAINT REVIEW

Supervisors can quickly review video, confirm facts, and resolve complaints confidentiy with objective documentation.

Supervisors can quickly review video, confirm facts, and resolve complaints confidentiy with objective documentation.
Captain Paul Burden
Western Kentucky University Police

The Results

WKU Police Implemented Coreforce BodyWorn Cameras and Coreforce Digital Evidence Management System (DEMS) with CAD-activated recording and automatic uploads. This allowed the department to capture critical interactions hands-free, securely manage evidence, and streamline revlew without relying on officers to manually start recordings or remember end-of-shift uploads. That meant:

CAD-ACTIVATED RECORDING

Recordings start and stop automatically based on dispatch activity, so officers stay focused on the call, not the camera.

CAD-ACTIVATED RECORDING

Recordings start and stop automatically based on dispatch activity, so officers stay focused on the call, not the camera.

CAD-ACTIVATED RECORDING

Recordings start and stop automatically based on dispatch activity, so officers stay focused on the call, not the camera.

CAD-ACTIVATED RECORDING

Recordings start and stop automatically based on dispatch activity, so officers stay focused on the call, not the camera.

"One of the biggest things that I've noticed is our complaints has went way down. Not that we had a whole lot of complaints in the past, but it just seems like when people reallze that we have body cameras... And you can't manipulate it. It is what It Is."
Captain Paul Burden
Western Kentucky University Police
  • WKU Police implemented BodyWorn cameras and digital evidence management to strengthen accountability and documentation.
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  • AD activation and automatic uploads helped reduce manual workload and support consistent evidence capture.
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  • The denartment renorted fewer complaints, faster resolution through video review, and more accurate reporting supported by recorded evidence.
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